Why are you up to 50% cheaper than other storage companies?
We are a little out of town, so obviously our overheads are lower. We accept that you may have to travel a little bit further to get to us, so we offer you a great price incentive for so doing. Most people store and then visit very infrequently… so save some money and store with us.
How do I get started?
Either phone or visit us anytime between 9am – 5pm weekdays.
What sizes of units do you have?
Our standard sizes range from 25 to 150 square feet and are up to 10 feet high (all dimensions are approximate).
What is secure self storage?
All our stores are monitored by security cameras placed in strategic locations. You are the only one with access to your unit, which is locked with a specifically designed lock owned by you. The lock is unique and only you hold the keys. You use a personal electronic access code to access the premises.
Does MyLockup self-storage provide locks? Do you keep a key to my storage unit?
You may purchase a new, sealed lock at MyLockup self-storage. No one else has the key to that lock – just you. Your personal MyLockup lock can be re-used the next time you use a MyLockup self-storage.
What’s the difference between an indoor unit and an outdoor unit?
Indoor units are protected from the elements and have broad hallways (and elevators in multi-story facilities). Outdoor units are usually on one level and offer the convenience of drive-up access.
Do you use shipping containers?
Many storage competitors use ex-shipping containers stored in yards. Shipping containers that fail to meet the insurance requirements of shipping are sold off as ex-shipping containers – in other words, the insurers do not consider that they give adequate protection to the goods in transit. Would your goods be adequately protected?
They also have a tendency to attract condensation as they are stored outside causing your goods to get damp and musty. Some companies even offer dessicants to keep your goods dry whilst in containers!
Wooden crates
These are small and often stacked up to 4 high, making highly inconvenient when you need to get something out of your unit. They are a cheap option, typically offered by removal companies. We don’t offer this as we feel it does not reach our high standards.
When can I access my storage unit?
At MyLockup self-storage, you have free access 7 days a week, 8am – 8pm.
What is the minimum rental period?
There is a 1 month rental period. You can store for as long as you want, there is no maximum rental period. Contracts are automatically renewed on a monthly basis. We require 1 month’s notice to vacate if the date is not specified at the time of occupation.
Do you rent space month-to-month or do I have to sign a storage rental agreement?
Our rental contracts are month-to-month agreements; no long-term lease is required. However we offer discounts for customers looking for long-term storage. Please discuss with the MyLockup store manager for more information.
Do I need to give you notice when I move out?
Yes, just 1 month prior to the actual move out date. Notice must be given in writing – either by e-mail, post or fax.
If I rent a storage unit from you, can my spouse, kids or friend have access, too?
When you rent from MyLockup self storage, you can allow access for other people you specify (or restrict access only to yourself).
Can I move to another room if I need more or less space?
As your requirements change, you are welcome to move to another room at any time at no extra cost.
If I lose my key, what do I do?
Call the MyLockup manager for assistance during regular office hours.
Do you require insurance on my stored goods?
You are responsible for the things you are storing at MyLockup self-storage and insurance for your stored belongings is required. You may be covered under an insurance policy you already have. Affordable storage insurance is available at insurastore.com
What kind of documentation do I need to provide to rent a storage unit?
This is what we will need:
- Passport
- Driver’s Licence
- A Recent Utility Bill
- Bank Details to complete the standing order
Save time by doing the paperwork before coming to MyLockup!
Click here to download the documents.
Do you have handcarts or trolleys I can use at your facilities?
Yes. You are welcome to use our trolleys while you are at MyLockup self storage.
Can I rent in person, or on the telephone?
You are welcome to walk into MyLockup self storage store and rent in person. Or you can call us for free at 0800 849 6484 to ask questions or reserve by telephone.
How do I cancel a contract?
You will need to ensure notice is received at least 4 weeks in advance of your actual move out date. Notice must be given in writing – either by e-mail, post, fax or in-store. The notice must contain your name, your unit number and the date your notice is given. On completion of your move out, a cheque refund will be processed within 20 days for the initial deposit, if applicable, along with any rental payment that is not used.
How do I pay my bill?
Initial payment can be made by credit or debit card, or by cash.
We ask you to sign a standing order mandate which we send to your bank to pay us the fixed monthly amount.
What methods of payment do you accept?
We are able to accept cash, cheque and debit cards, Mastercard and Visa credit cards. Unfortunately we are unable to accept American Express cards.
If I do not rent storage, can I still purchase storage and moving supplies?
Yes. MyLockup self-storage sells top-quality moving and storage supplies like boxes, tape, protective wrap, furniture covers and more. You do not need to be a storage customer to buy supplies.
Prices – transparency
We are one of the few companies to publish prices on the internet. We are a small family company and what you see is what you get. No special offers such as “one month free” followed by exhorbitant rates thereafter.
- No compulsory insurance
- No £1 per week opening offer which is then hit by an admin charge
- We KNOW our prices are amongst, if not THE, most competitive in the country
- We are NOT afraid to publish our prices
